FAQs

What is White Sox Charities Queen of Hearts?

The Queen of Hearts Raffle is an online progressive raffle in which half of the net proceeds benefit CWSC, a 501(c)(3) public charity, and the programs CWSC supports. These programs aim to improve youth education programs, health and wellness initiatives, programs serving children and families in crisis and cancer research and treatment programs, with a primary focus on programs in Illinois.


How do you Play?

It’s easy!

  1. Select the card where you believe the Queen of Hearts is hiding. Cards are numbered at random 1-52. Cards that have already been revealed are turned over.
  2. Purchase the amount of tickets you would like – similar to our 50/50 Sox Split raffle.
  3. Please carefully review your order before completing the transaction to ensure everything is correct.
  4. If you have the winning ticket number and your card is chosen, but it is not the Queen of Hearts card, you win the weekly prize.
  5. If you have the winning ticket number and the Queen of Hearts is revealed, you win the half of the jackpot! Fifty percent of the net total will benefit Chicago White Sox Charities (CWSC).
  6. The jackpot keeps growing each week until the Queen of Hearts is found.

Who is eligible to play the Queen of Hearts raffle?

The online raffle is open to Illinois residents ONLY and must be 18 or older to play. Please allow your browser to share your location if/when prompted to confirm your eligibility to play.
We wish we could open the raffle beyond Illinois however state laws preclude us from doing so.


Are my tickets valid for every weekly draw?

No. Purchased tickets are good for one week only and do not carry over. A new ticket must be purchased to be eligible for the current week’s draw and a chance to win half of the jackpot.


How long do I have to purchase tickets?

You can purchase tickets all week until Friday, 3PM. If the Queen of Hearts card was not chosen, the new weekly drawing begins the same day at 4PM.


When will I receive my ticket numbers?

Once you purchase your tickets and the order has been processed you will receive an email receipt with a summary of your order and your weekly raffle tickets number(s). Please check your Spam folder, and Promotions folder for Gmail users, if you do not see the email in your main Inbox. Please email us if you cannot find your tickets.


What if I did not receive an email with my numbers?

There may be a delay in the e-mail delivery during times of high website traffic. Any e-mail delays do not impact your chances of entering the raffle. Please check your Spam folder, and Promotions folder for Gmail users, if you do not see the email in your main Inbox. Please email us (queenofhearts@chisox.com) if you cannot find your tickets.


When is the winner drawn?

Winner will be announced every Friday at 3PM on our social media platforms and at whitesox.com/queenofhearts.


What if I have the winning ticket?

To claim your prize email queenofhearts@chisox.com with your PDF ticket containing the winning number. It is the winner’s responsibility to contact CWSC before the deadline to claim.


How long do I have to claim the winning ticket number?

You have thirty (30) days from the weekly drawing to claim your prize.


What is the weekly prize?

The weekly prize is different each week! It varies, ranging from autographed jerseys, baseballs and photos from our current players and alumni.


Do overturned cards stay overturned?

Yes, each week the weekly winner’s card is revealed. As more cards are overturned the odds of finding the Queen of Hearts and winning half of the jackpot increase.


Can I play more than once in a week?

Yes! You can purchase tickets as many times as you want.


What if I have additional questions?

For any further questions, please contact us at queenofhearts@chisox.com